Casefern
B2B SaaS demo

Customer support that actually flows.

Casefern gives modern support teams a shared inbox, practical automations, and reporting that does not require a data team.

Start free trialSee how it works

Trusted by fictional teams at

  • Alder & Co.
  • Bramble Works
  • Dune & Pine
  • Elmline Studio
  • Fernway Labs

Why teams switch

Less busywork. More conversations resolved.

A focused product demo for a fictional SaaS launch. Replace the copy and tokens to rebrand.

  • One shared inbox

    Bring email, chat, and social messages into a single queue with clear ownership.

  • Automations that help

    Route, tag, and prioritize conversations with rules your team can actually understand.

  • Reporting without spreadsheets

    See response times, backlog health, and customer sentiment in one place.

  • Customer context, inline

    See past conversations, plan, and open issues without leaving the ticket view.

  • SLA guardrails

    Set targets per plan and get warning signals before a conversation goes cold.

  • Works with your stack

    Connect popular helpdesk, billing, and CRM tools through a small, documented API.

Pricing

Plans that fit your team.

Simple monthly or annual pricing. Every plan starts with a fictional 14-day trial.

  • Starter

    For small teams finding their support rhythm.

    $24/mo

     

    • 2 agents
    • Shared inbox
    • Basic reporting
    • Email support
    Start free trial

  • Team

    For growing teams with clear response targets.

    Most popular
    $59/mo

     

    • Up to 10 agents
    • Automations and SLAs
    • Advanced reporting
    • Priority support
    Start free trial

  • Scale

    For support organizations that need control.

    $119/mo

     

    • Unlimited agents
    • SAML SSO
    • Audit log
    • Dedicated onboarding
    Talk to sales

FAQ

Questions worth asking.

Short answers for the most common objections.

Is Casefern a real product?
No. Casefern is a fictional demo brand built for this portfolio. Nothing on this page is a real commercial offer.
How does the shared inbox work?
Every conversation lands in one queue. Agents can claim, assign, or hand off tickets with a clear history.
Can we automate routing?
Yes. Rules can route by plan, keywords, business hours, or customer health without writing code.
What reporting is included?
Response and resolution times, backlog age, channel mix, and customer sentiment trends are included on Team and Scale.
Can we export our data?
Yes. The API and CSV exports are available on every plan. The demo uses a mock adapter and sends nothing.

Contact

Talk to the Casefern team.

Tell us about your support workflow and we will show you the parts of Casefern that fit. This demo uses a mock adapter, so nothing is sent.

Email
hello@casefern.example
Response time
Within one business day (fictional).
No spam
This is a portfolio demo. Your message is not stored or transmitted.